Popular with just about every Symbian smartphone owner, and now starting to be known to Nokia-branded Windows Phone owners, Nokia Beta Labs has just undergone a transformation, with a number of significant usability improvements, aimed at reducing duplication and increasing responsiveness, listed briefly below in text and video form.  

New in the way feedback is handled at Nokia Beta Labs are:

• Step-by-step flow instead of static form
• Check for similar threads (based on a few keywords) before submitting new thread
• Product team pictures show on feedback submission form with feedback hints and response rate
• Add attachments to feedback
• Add tags to feedback
• Add device info with bug reports (and saved in profile)
• “Thank you” page to conclude the feedback giving flow
• New feedback summary page
• Product team responsiveness is shown
• Profile pictures of thread creator shown in lists too
• Simple and Extended views in forum lists
• Add votes to bugs and suggestions in forum lists too
• Sort bugs and suggestions by votes
• Filter by tags

Have you tried the new feedback methods on any Beta Labs software you might be trialling? Let the Nokia team know how they've done in this site refresh.