I believe there's a lot to be learned from close observation of people's interaction with a gadget or service - and absolutely no substitute for using it yourself. Usability has always been a hallmark of El Reg and Reg Hardware coverage from pre-history. What follows is informed by this: it's based on several weeks of using Lumias as my main phone. What are the strengths and weaknesses of the platform today, of Nokia's implementation of it - and what can WP8 deliver to enhance the strengths, and fix the gotchas?
As with any consumer product, there's a lot to like, and a lot of annoyances. As a comparatively young operating system, Windows Phone has more niggles than most, but the basic principle of the OS does shine through.
We'll find out next week how accurate Orlowski's reading of the Lumia range and Windows Phone as a whole has been, as All About Windows Phone will be reporting from New York.
For now, what would you change in the world of Windows Phone?