The editorial 1520 proving that 8.1 DP devices DO need to revert in order to get Cyan

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One of the rumours in the Windows Phone underground has been that the rollout of Lumia Cyan from Microsoft had stopped for devices that had previously been enrolled in the Windows Phone 8.1 Developer Preview programme. There's been no official word from Microsoft on the matter - in theory, DP devices should be updated in exactly the same way as 'stock' handsets - but there have obviously been some glitches. I investigate below, armed with the editorial Lumia 1520.

Here's what I saw this morning on my editorial 1520 (currently on the 8.1 DP) within Settings/Phone update:


Which is odd, as Nokia's own availability checker says that Lumia Cyan should now be available for me.

You may remember that we had this hint from Nokia:

If you are registered to Windows Phone Developer Preview Program, you might need to use the Nokia Software Recovery Tool to return your Lumia to a normal commercial software before downloading the Lumia Cyan update. More information about the tool can be found here.

This tool is also called 'Nokia Software Update for Retail', depending on where you look. It's easy to install on any Windows computer, though note that, as here, there seems to be a new version almost every time I launch it(!) - it also takes an age to download - some of Microsoft/Nokia's servers are definitely not optimised!

Biting the bullet, and having made sure that any captured media and settings were backed up, I decided to walk through the process of reverting to 'stock' Windows Phone and then try the update again. With Nokia's SRT installed, I plugged in the Lumia 1520:

Screenshot, Nokia Recovery Tool

The first thing you see under Windows may be this set of USB drivers being installed. Patience, they can take up to five minutes first time round....

Screenshot, Nokia Recovery Tool

Told you, all done. Now time to start up the Nokia tool...

Screenshot, Nokia Recovery Tool

Told you. An update since the last time I used it (last week)!!

Screenshot, Nokia Recovery Tool

During the instal process, don't be alarmed by all sorts of scary DOS boxes and 'cleaning' dialogs. This is normal!

Screenshot, Nokia Recovery Tool

When fully installed, you'll be offered the last stable version of official firmware on Nokia's servers. It's possible that by the time you read this, Cyan will be offered directly. But here, this is plain old Windows Phone 8. Proceeding....

Screenshot, Nokia Recovery Tool

Firmware for a modern phone is well over a Gigabyte. When downloaded, it's pushed straight to the phone, which will reboot when all done.

After the flashing was complete (it took about five minutes), I booted up the Lumia 1520 again, to see updates waiting in Settings/Phone update:


So the Developer Preview was holding up the official Lumia Cyan update. After 20 minutes of downloading and installing (as usual, the update went in two phases!), my Lumia 1520 was fully up and running with Cyan.

1520 with Cyan

More to come on some of the official experience, especially around imaging.

So, if you have a 1520 that's not network-branded, you might like to jump through the same hoops? Do note, as expected, that you'll lose your Start screen set-up and most of your app installs - despite the backup/restore machanism, there's still quite a bit to do. But then if you weren't an enthusiast you wouldn't have been on the Developer Preview in the first place....!