Turning business process into business advantage for organizations everywhere

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Microsoft just announced the latest version of its enterprise business services, dubbed Dynamics 365, see the quoted details below. In addition, there's a new app Store, aimed squarely at enteprise, 'Microsoft AppSource' - though don't go looking for Snapchat and the like - this one's for use by businesses to help them work!

From Microsoft's announcement post:

Today, we are taking the first step to bring our customers new, modern, enterprise-ready intelligent business apps with the introduction of Microsoft Dynamics 365 and Microsoft AppSource.

Technology is transforming our personal lives with apps and services that are simple and intuitive, and deliver helpful assistance to improve our lives. In contrast the apps and services we use to drive business process are often difficult to use, try and deploy.  Some even make you pay extra for capabilities like visualization, workflow automation and predictive insights.

We imagine a better world for business users everywhere. One where you can track leads, automate field service, drive sales and improve operations using modern, mobile, enterprise-ready intelligent business apps from the cloud that are as easy to use as the consumer apps that help us all get rides, book rooms, listen to music and take actions to improve our health.

Available this fall, Microsoft Dynamics 365 evolves our current CRM and ERP cloud solutions into one cloud service with new purpose-built apps to help manage specific business functions, including: Financials, Field Service, Sales, Operations, Marketing, Project Service Automation and Customer Service.

Dynamics 365 apps are designed so they can be easily and independently deployed. That means you can start small and pay only for what you need. Yet they work together seamlessly so, as your business demands, you can grow into additional capabilities with ease. They include built-in insights, predictive intelligence and workflow optimization, all of which will be delivered through simple, easy-to-use, mobile experiences with offline capabilities...

Deep integration between Dynamics 365 and Office 365 will connect the structured workflow of business apps with the unstructured work of collaboration and productivity.

  • For example, a sales person receives an email, and can respond directly in Office with a quote that is created based on information from both Finance and Sales apps, stored back to the right app, with right pricing, discounting, etc. All without the user having to leave Outlook.

And then to Microsoft AppSource:

We are also introducing Microsoft AppSource – Microsoft’s new destination for business users to find and try out line-of-business SaaS apps from Microsoft and our partners. At launch AppSource contains more than 200 business SaaS apps, add-ins and content packs, including exclusive new industry-specific business apps from:

  • AFS™ “Retail Execution” – An end-to-end solution for CPG organizations to use as they engage with their customers in the field, covering visit and merchandising, sales, asset management and audit as well as a full suite of BI and analytics.
  • AvePoint “Citizen Services” – Government organizations can automate incident reporting, response and resolution, so employees can solve issues faster and serve citizens better.
  • Veripark “Next Best Action” – Financial institutions can maximize the lifetime value of each customer and deliver a first-class customer-centric experience by making the right offer, at the right time, via the right channel.

Helpfully, AppSource has a promo video:

To learn more see Dynamics 365 and AppSource, plus there's a link for Microsoft partners too.

Although we at AAWP tend to concentrate on Windows 10 (Mobile) for enthusiasts, there are huge opportunities for the platform in business and the enterprise, so this somewhat drier news above is actually a pretty huge deal. We'll chat about it more in the next AAWP podcast.

Source / Credit: Microsoft